Refund policy
Physical Products (Books, CDs, and Other Media)
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We accept returns only if the item arrives damaged or defective.
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You must contact us within 7 days of delivery at thevictorychurchint@gmail.com to request a return.
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Please include your order number, a description of the issue, and clear photos of the damaged or defective item.
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Once your return request is approved, we will provide instructions for returning the item.
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Returned items must be in their original condition and packaging.
Refunds
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If a refund is approved, it will be issued to your original payment method within 5–7 business days after we receive and inspect the returned item.
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Shipping fees are non-refundable.
Digital Products
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All digital product sales are final and non-refundable once the download link has been sent.
Non-Returnable Items
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Items returned without prior approval will not be accepted.
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Any product that has been damaged after delivery due to misuse, improper storage, or accident will not qualify for a refund or replacement.
Contact Us
📧 Email: thevictorychurchint@gmail.com