Refund policy

Physical Products (Books, CDs, and Other Media)

  • We accept returns only if the item arrives damaged or defective.

  • You must contact us within 7 days of delivery at thevictorychurchint@gmail.com to request a return.

  • Please include your order number, a description of the issue, and clear photos of the damaged or defective item.

  • Once your return request is approved, we will provide instructions for returning the item.

  • Returned items must be in their original condition and packaging.

Refunds

  • If a refund is approved, it will be issued to your original payment method within 5–7 business days after we receive and inspect the returned item.

  • Shipping fees are non-refundable.

Digital Products

  • All digital product sales are final and non-refundable once the download link has been sent.

Non-Returnable Items

  • Items returned without prior approval will not be accepted.

  • Any product that has been damaged after delivery due to misuse, improper storage, or accident will not qualify for a refund or replacement.

Contact Us

📧 Email: thevictorychurchint@gmail.com